Privacy Policy

The personal data controller -meaning the website https://access-one.gr/ (henceforth Access-one.gr) – regards the protection of the privacy of visitors as their fundamental and a non-negotiable right, which must be ensured during its activity.

Access-one.gr is diligently engaged in seeking the best protection of personal data during the processing of user information, derived from the visit or use of the services of the website, its app (application) and its services with the development and implementation of technological measures for the prevention of any unwanted dissemination of personal data by users, in order to ensure that the processing of personal data is carried out in accordance with the rights, fundamental freedoms and dignity of the subjects of personal data, with particular reference to privacy and personal identity.

The user is kindly requested to read the terms of the privacy policy of our website in order to be informed about the data collected from him when he visits the website Access-one.gr and when he uses its online services, how it may be used and shared, how that information is protected and what his rights are. By visiting the website and using its online services Access-one.gr, the user gives us his consent to the collection and processing of his personal data, as described in detail in this chapter of the Privacy Policy.

Collection of browsing data

The information systems, procedures and computing techniques, which govern the operation of our website and our application during their operation, extract certain personal data, and this "extraction" is performed automatically by the access and operation mechanisms and the protocols used on the internet.

More specifically, every time the user connects to Access-one.gr website and its application, every time you call or request content, as well as every time you perform an action, the access data is stored in our website's systems in the form of table files or linear data.

This category includes data such as IP addresses, domain names of computers used by users, connected to our website and application, the user's browser in the form of URI (Uniform Resource Identifier), date and time of submitting the request to the server, the method used to submit the request to the server, the amount of data transmitted, the numerical code indicating the status of the response from the server and other parameters related to the operating system and the user's computer environment.

This data can be used by Access-one.gr, with the sole purpose of obtaining anonymous statistical information about the use of the website and the application to identify pages in which the user shows a preference and therefore provide appropriate content in order to check their correct operation.

In addition, the above data can be used to investigate liability in case of criminal behavior and the commission of criminal offenses against the website and its application or against its users themselves, in fact at the request of the supervisory authority itself.

User categories

In relation to the use of the website and its application, users are divided into two categories: private users and retail-, production- or processing-professionals in general.

Users can mostly access certain files and services intended for them always upon their specific request.

Data Categories

The categories of data we may process are:

• Usage Data, i.e. data we have collected from visitors and users of the website, including IP address, proxy, browser used, its version, operating system, origin, duration of visit, pages visited visited, as well as information about the time, frequency, and patterns of use of our services.
• Account data, i.e. first name, last name, phone, and email submitted to us by the user.
• Service data, i.e. data from the use of the website and its services.
• Public Data, i.e. data published using the website or using the website services.
• Support Data, i.e. data that a user has sent to us in support of a request or question in relation to the website and the website services.
• Notification data, i.e. data provided by the user in order to be informed of news, newsletters, and related information that may be of interest to him.

Purpose of Processing

The data collected through our website and its application are handled in a completely legal and appropriate manner and in accordance with the principles of proportionality, legality and within the framework defined by the relevant provisions of the General Data Protection Regulation of the EU 679/2016 (hereinafter: "the Regulations") and will be used strictly and only to achieve the best possible provision of our services.

In addition to the automatic collection of navigation data, referred to in the previous paragraph, the user has the right to voluntarily provide personal data information, which will be collected by Access-one.gr exclusively through the completion of a certain input field (hereinafter "Contact Form"), prompting the users to enter their data, on the website and its application. The contact forms are of different types, depending on the type of service that the user intends to use.

In the contact form the user may provide personal information (e.g. e-mail address, name, telephone number, zip code, and other personal information). Sharing this data voluntarily includes any data that is necessary for the purposes of the specific service that has been requested.

The personal data provided by the user will be recorded and stored in protected electronic media, and will be processed with the most appropriate security measures.

Sending e-mail messages to the addresses that may exist on the website and its application implies the acquisition by the sender of the personal information of the owner of the e-mail address. This email address, along with other personal data collected, is necessary to respond to the requests sent and to provide the specific services requested.

Adequate security measures are in place to prevent non-conventional or illegal use of data, access by unauthorized parties and loss of data. No data is collected from the website and its application, without the necessary consent, in cases that do not serve to provide a service.

Obtaining explicit consent

When using part of the services of our website, as indicated in the communication, the collected personal data may be disclosed to third parties, such as, for example, the partners with whom our office works.

The above parties will be aware of the user's data in order to respond to their requests for information regarding their request.

In accordance with the provisions of the Regulation, but also in accordance with other provisions of national laws, as each time they apply in relation to the processing of personal data, the user will be specifically requested to give his specific and explicit consent for the processing and communication of these data, selecting a special box marked "I accept".

Nature of data provision

The provision of data is optional, but in case of refusal to provide personal data which are necessary for the processing of the requested service, then we will not be possible to process it. In case they are not necessary, the controller will be able to process the requests and perform the required services mentioned in the paragraph above.

Processing Methods

The data controller will process the data in accordance with the provisions of the EU General Data Protection Regulation 679/2016 and any applicable national law, ensuring full compliance with these legislative provisions, but also with any related to this subject (protection of personal data) contractual provisions that may be agreed between the parties, i.e. the user and the controller through our website. The registration and processing of the data will be done on paper and on a computer, within the framework of the principle of proportionality and always in accordance with the aforementioned purposes and, in any case, for the security and confidentiality of personal data. The data controller will process the personal data, (Access-one.gr).

In accordance with the current legislative regime and in particular in accordance with the provisions of the Regulation, a verification system against spam is activated in communications through the response to the announcements made available to users. The registered data can be verified, with the sole purpose of detecting illegal activities or content that does not comply with the General Terms of Use of our website, but in no case will it be processed or shared with third parties for commercial or advertising purposes.

Data Security

The data collected and processed should be protected by physical and logical methods in order to minimize the risks of unauthorized access, dissemination, loss, and destruction of the data, in accordance with the applicable provisions.

The Access-one.gr takes all the necessary technical and organizational measures for the security and protection of the user's personal data from accidental or non-accidental destruction, loss, unauthorized modification, disclosure or access and from any other illegal processing of the personal data it manages. However, despite the good faith and every possible effort by our website to store users' personal data in a secure operating environment, which is not open to the public, it is noted that there is no complete or perfect security and the Access-one.gr cannot guarantee that there will be no inadvertent disclosures of the user's personal data. The latter must immediately inform our website in case his contact details have been lost, stolen or used without his permission. In such an event, we will remove the user's contact information from their account and update our records accordingly.

The Access-one.gr reserves the right to take - indicative and not limiting - actions, such as: a) recording and storing every communication of the visitor-user with the website, including email communication and questions - answers to its employees, customers or other persons, b) investigation of any complaint in the event that any communication does not comply with the terms and conditions of its use and decision at its discretion to withdraw or require the withdrawal of such communication, c) withdrawal of photos and generally sent by the user data and information, which are considered offensive, illegal or disruptive or which do not comply with the terms and conditions of use of our website.

Communication field and data dissemination

The data provided by the user will be shared and used exclusively by the data controller (Access-one.gr) and by the companies designated as data processors, i.e. the processors or third parties authorized by the controller to process personal data within the meaning of Article 4 of the Regulation. As mentioned above, for some services, the data is communicated to companies that cooperate with or use the services of the controller, with the sole purpose of providing the services requested by the user.

In these cases, the companies act independently and the Access-one.gr is not responsible for their data processing. Also, the Access-one.gr is not responsible for the content and compliance with the Privacy Regulation from websites that it does not manage.

Data transfer abroad

The personal data collected through our website and our application can be transferred outside the Greek territory exclusively and only for the performance of the services requested through our website and in accordance with the terms of this privacy policy and the special provisions of the Regulation.

Also, the Access-one.gr shall under no circumstances sell the user's personal data, while when communicating it to third parties, in the context of the above-mentioned services, this is done exclusively and only for the fulfillment of the purposes provided for in this policy and the provision of its online services.

Information about cookies, search engines and location data

Cookies are designed to speed up the analysis of internet traffic, facilitate user access to the services offered by the Website and its application, and provide useful and relevant advertising to visitors. By using cookies, personal data is not transmitted or acquired, and user tracking systems are not used. If the user does not want his information to be collected through this mechanism (use of cookies), the user can implement a simple procedure in the browser, which allows the denial of the operation of cookies.

In case the advertisement page has already been removed from the website and application, it is possible that the saved copy will remain in the search results for a few days. The search results are not managed by the website and the application, but the user can report the removal of the page and request that the cached copy be updated directly in the search engine.

When you use the Website and Application with active location tracking, the Website and Application may collect and process information about the user's current location. This data is processed anonymously, in a form that does not allow the user to be personally identified and is used only for the purpose of facilitating the use of certain location-based website and application functions. Location services can be turned on or off by the user at any time by accessing your device settings.

Processing duration

The processing of the data will not last longer than is necessary to fulfill the purpose of the collection, i.e. storing the search criteria, sharing, publishing announcements and contacting the professionals who meet the user's criteria.

The processing will last until the interested party decides to cancel the entered data, by contacting the data controller.

It may also last as long as the observance of personal data becomes necessary in compliance with our legal obligation or for the defense of our legal interests before Courts.

User rights

Personal data protection legislation provides the interested user with the exercise of specific rights. In particular, the user has the right to receive confirmation of the existence or not of personal data, even if it has not yet been registered, and that this data is available in an understandable format.

He may also request to know the origin of the data, the identity and contact details of the data controller, those merely performing the processing and third parties on behalf of the data controller, the processing purposes for which his personal data are intended, the recipients or the categories of recipients of his data and the storage time of the data and other matters referred to in article 13 of the Regulation.

He can also request the deletion of his data, its rectification, restriction of its processing, information about the previous ones, the download of such data in a structured, commonly used and machine-readable data type or the blocking of data that have been processed in violation of the law, to object to processing and automated decision-making.

About questions

If you have any question regarding this policy or more generally regarding Access-one.gr activities you can contact us at info@access-one.gr or at the postal address: Ag. Dimitriou 286^Α, 173 42 Agios Dimitrios or by phone +30 210 258 9990.